Warranty Policy

At NEWHAIR, we are committed to ensuring that every client feels completely confident and reassured before undergoing any hair transplant or restoration procedure. To uphold this commitment, we have established a comprehensive warranty policy designed to protect our clients’ best interests and deliver an exceptional aesthetic experience.

As part of this policy, NEWHAIR guarantees up to 95% effectiveness in the transplanted area, based on the physician’s assessment following a thorough consultation. Within 6 to 12 months post-procedure, our medical team will conduct a follow-up evaluation to determine the final outcome. In the event that the results do not meet the initial expectations set by the physician, Khơ Thị will provide a complimentary touch-up procedure to achieve the originally promised result.

Please note that this follow-up procedure is offered at no additional cost to the client. However, the final outcome is influenced by individual physiological factors, the client’s adherence to post-treatment care instructions, and compliance with the guidelines outlined in the Hair Transplant and Baldness Treatment Cooperation Commitment Agreement.